
Support
Have a question or run into a problem? Our support team is ready to help you quickly and efficiently. Also, be sure to check out our extensive knowledge base or inquire about our e-learning platform to get to know ProPlanner even better!

Our knowledge base, your online manual
Our knowledge base is your first port of call for questions about ProPlanner. You'll find clear manuals, step-by-step instructions, frequently asked questions, and practical tips to get the most out of our software.
Please note, you need a ProPlanner login to access our knowledge base.
ProPlanner Academy, your digital learning path
ProPlanner Academy helps you get started step by step. You'll find interactive modules, clear videos, and practical exercises to quickly familiarize yourself with all the features. Users are assigned a relevant learning path based on their role. The result: a comprehensive, customized manual, divided into steps, available for viewing at their convenience.
Interested in getting started with ProPlanner Academy for your business?
Personal support via screen takeover
Sometimes it's just more convenient if we take a look. Our support team can—with your permission—temporarily take over your screen to resolve issues more quickly or guide you step-by-step through a process. This way, you don't have to figure anything out yourself and you get immediate clarity. Efficient, secure, and personalized.
You'll need TeamViewer for this. Don't have TeamViewer on your PC or tablet yet? Download the correct version below.
3 within the hour
3 within the hour
ProPlanner optimizes your fleet, thanks to
a visual planning
a clear dashboard
correct fine processing
paperless administration
digital claims management
watertight contracts
automated processes
structured reports
user-friendly screens
Discover more?