FAQ
Frequently asked questions by car rental companies
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For many car rental companies, a large amount of time is lost drafting contracts, processing reservations, following up on damage, and managing customer data. By automating these processes, you reduce the administrative workload and minimize the risk of errors.
With ProPlanner, contracts are automatically generated based on the reservation. Rates, insurance, guarantees, and vehicle details are automatically filled in. Customer data can be retrieved via an online registration portal or by scanning an identity card. Invoicing, document management, and communication with customers also take place digitally from one central platform. Discover all our functionalities that support you in this.
A higher occupancy rate means that more vehicles generate revenue and fewer vehicles sit idle unnecessarily. Therefore, efficient planning is essential for every car rental company.
ProPlanner provides real-time insight into vehicle availability across one or more locations. This allows employees to assign suitable vehicles faster and optimally distribute reservations across the fleet. Various mobility services such as daily rentals, short-term leases, subscriptions, and replacement vehicles are also managed within a single planning system.
Thanks to this central overview, you get a higher return from your fleet, limit downtime, and can respond more quickly to changing customer demands.
The right car rental software not only helps you with reservations but supports the entire rental process. Think of contract management, fleet planning, damage handling, invoicing, online payments, and reporting.
ProPlanner was developed for professional car rental companies, mobility providers, and leasing companies that want to centralize their processes in a single platform. It supports various forms of mobility, such as short-term rental , short-term lease , car subscriptions , replacement vehicles , carsharing , company cars , and much more.
Whether you manage a single branch or have a network of locations, ProPlanner grows with your organization. Thanks to the cloud environment, open integrations, and real-time reporting, you always have an up-to-date overview of your entire fleet.
Many car rental companies still work with separate Excel files, paper documents, or various software packages. This takes time and increases the risk of errors.
With ProPlanner, the entire rental process is digital. Customers can book online, register their details in advance, and digitally sign documents. Contracts are automatically generated based on the selected vehicle, rental period, and insurance terms.
Digital check-outs and check-ins are performed upon vehicle pick-up and return, including damage inspection, photos, and electronic signatures. All documents are automatically saved and, if desired, sent directly to the customer. This creates a single streamlined workflow without paperwork or duplicate data entry. Discover all our features that support this.
Yes. For many landlords, a seamless connection between the website and the back office is essential.
ProPlanner offers various options for automatically processing online reservations. You can use a rental module on your website or create an API connection with an existing booking tool or a custom website.
When a customer reserves online, the information is immediately processed in the schedule. As a result, availability, price lists, vehicles, and customer data always remain synchronized. This prevents duplicate reservations and reduces administrative work.
Accurate damage registration prevents disputes with customers and ensures a better overview of the condition of each vehicle. With ProPlanner, digital damage management is integrated into the check-in and check-out process. Employees can view existing damage, add new damage, take photos, and mark damage on a technical vehicle sketch.
All damage history remains linked to the vehicle, allowing you to quickly check when damage was recorded and which renter was responsible at the time. The inspection is usually conducted via a tablet and can largely be performed offline.
Following up on fines can entail a lot of paperwork for car rental companies, especially when vehicles frequently change drivers.
With ProPlanner's Fine Management module, fines are automatically linked to the correct renter or driver. Speeding violations, parking fines, GAS fines, and foreign fines can be processed centrally.
As a result, you no longer have to manually search for the responsible driver, and administrative follow-up becomes significantly simpler.
Yes. Online payments make the rental process faster and more user-friendly.
ProPlanner supports various payment solutions , allowing customers to pay reservations, deposits, or invoices digitally. This limits administrative follow-up and reduces the workload for employees on manual payments.
For customers, this means a smoother experience and faster confirmation of their reservation.
Manually entering customer data takes time and increases the risk of errors.
With ProPlanner , identity cards can be scanned digitally . Personal data is automatically retrieved and entered into the customer file and the rental agreement.
As a result, registration at the counter proceeds faster, and employees can focus more on the customer than on administrative work.
Additionally, after an online reservation, you can automatically send a confirmation email with a link to the online registration portal . There, the customer can enter their details in advance, so that the rental process runs faster and more efficiently when picking up the car.
Switching to new software does not have to be a lengthy or complex project.
When switching to ProPlanner, you are guided by specialists who assist with the configuration of the platform, the migration of existing data, and the training of employees. Thanks to integrations with existing systems, much data can be transferred automatically.
In addition, users have access to support, an extensive knowledge base, and the ProPlanner Academy e-learning platform to quickly familiarize new employees with the system.
Yes. More and more rental companies are opting for fully digital operations to work more efficiently and save costs.
With ProPlanner, quotations, contracts, checklists, claim forms, invoices, and other documents are processed digitally. Customers can electronically sign documents and automatically receive a digital copy.
This reduces paper flow, speeds up processes, and makes documents easy to search and view.
Data security is an important factor when choosing rental software. Customer data, contracts, and financial information must be well protected.
ProPlanner continuously invests in cybersecurity , secure development processes, security testing, and structural improvements to its cloud environment. In addition, it operates according to best practices regarding information security and has established tracks for further certification and compliance.
For landlords, this means that sensitive business and customer information is securely stored and managed within a professional cloud environment.
Frequently asked questions by car dealers
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Double bookings of demo cars and replacement vehicles cause customer frustration, extra administration, and inefficient processes within your dealership. These errors often arise because vehicle availability is tracked in different systems or spreadsheets, meaning employees do not always work with the same information.
ProPlanner prevents double bookings with central vehicle planning that tracks all demo and replacement vehicles in real time. Employees see immediately which vehicles are available, reserved, undergoing maintenance, or en route. As soon as a vehicle is assigned to a customer, a test drive, or a replacement contract, availability is automatically updated for all users.
In addition, ProPlanner supports reservation management, fleet management, and automated workflows, enabling early detection of planning conflicts. This allows you to work with a single central source of truth for your entire fleet. The result is a more efficient reservation process, higher vehicle utilization, and a better customer experience, while avoiding planning errors and unnecessary discussions between departments.
Many car dealers lose time because information about demo cars is scattered across various systems, Excel files, or branches. As a result, it becomes difficult to quickly gain insight into the availability, usage, and performance of the demo fleet.
ProPlanner offers a central dashboard for demo vehicle management where you can find all important data in a single overview. You can see in real time where a vehicle is located, who is using it, which reservations are scheduled, and the vehicle's status. Additionally, you gain access to historical data for all contracts, reservations, and vehicle movements.
This data makes it possible to analyze usage patterns, monitor occupancy rates, and make better-informed decisions regarding the purchase, rotation, or replacement of vehicles. The overview is also maintained for dealer groups with multiple locations. In this way, ProPlanner combines fleet management, reporting, and data analysis in a single platform, allowing you to deploy your demo fleet more efficiently and get a higher return from every vehicle.
Also read our blog article about how successful dealers manage their demo fleet in ProPlanner.
The administration surrounding replacement vehicles can be time-consuming. Drafting contracts, signing documents, verifying customer details, and following up on files often result in repetitive manual tasks that are prone to errors.
With ProPlanner, you automate the entire replacement vehicle management process. Upon reservation, contracts are automatically generated based on predefined workflows. Customers can digitally sign documents, and all data is automatically linked to the contract and the vehicle.
In addition, ProPlanner supports digital document processing, electronic signatures, and automated communication. As a result, you no longer need to manually transfer data between different systems. Checks, renewals, and follow-ups also run largely automatically.
The result is less paperwork , fewer administrative errors, and significantly faster processing of replacement vehicles. This allows employees to focus on customer service instead of administrative tasks.
More and more car dealers are opting for paperless operations to make processes faster, more efficient, and more controllable. However, digitizing vehicle contracts and claims management remains a challenge when different systems are used side by side.
ProPlanner centralizes all contracts, check-ins, check-outs, and damage assessments in one digital platform. Contracts are automatically created and stored, while damage cases are directly linked to the vehicle and the customer file.
During vehicle inspections, employees can add photos, indicate damage on a technical vehicle drawing, and record comments via tablet or smartphone. All data is automatically saved and can be easily retrieved later.
Thanks to this digital workflow, you always have a complete and legally substantiated file at your disposal. This reduces disputes with customers, accelerates administrative processes, and ensures professional claims management within your dealership.
For dealer groups with multiple locations, it is often difficult to centrally manage vehicles, employees, contracts, and reservations. Different systems or local processes make reporting and collaboration complex.
ProPlanner has been developed as a multi-company and multi-location platform for car dealers and dealer holdings. From one central environment, you manage multiple branches, companies, brands, and vehicle fleets without losing track.
Users gain access to relevant information per location, while management reports for the entire group remain available. Vehicle availability, contract details, claims records, and reservations are centrally managed and synchronized in real-time.
This improves collaboration between branches, increases operational efficiency, and creates a single, uniform way of working across the entire organization. Whether you have a single showroom or manage an international dealer group, ProPlanner scales effortlessly.
Many modern dealerships combine traditional dealer activities with car rental, short-term leasing, subscription models, or other mobility services. This creates a need for a single central platform for all vehicle activities.
ProPlanner supports multimobility , so not only demo and replacement cars, but also car rental, short-term leasing, vehicle subscriptions, carsharing, and fleet management. All vehicles are managed from one central environment, regardless of the type of usage.
Reservations, contracts, invoicing, vehicle planning, and customer management follow the same standardized workflow. As a result, employees no longer need to work with different systems for different services. By bringing all mobility activities together, you gain more insight into vehicle utilization rates, improve operational efficiency, and create new revenue opportunities without additional administrative complexity.
Today, customers expect to be able to easily book a test drive online, just as they make an appointment online with a hotel or airline. A cumbersome application process often leads to missed sales opportunities.
With ProPlanner, customers can book a test drive directly via your website. This can be done via an integrated web plugin or via an API connection with existing dealer websites and booking platforms.
When a customer submits a request, the reservation is automatically processed in the central planning system . Employees gain immediate insight into vehicle availability and can follow up on the request via the built-in workflow.
Administrative processing, contract drafting, and communication are also automated wherever possible. This creates a professional online customer journey, reduces administrative burdens, and increases the likelihood that a test drive effectively leads to a sale.
Accurate damage registration is crucial to avoid disputes with customers and to follow up on repairs efficiently. Yet, in many dealerships, damage management is still partially done on paper or via loose photos.
ProPlanner digitizes the entire claims management process . During check-in and check-out, employees can verify existing damage and register new damage via smartphone or tablet. Photos can be added, and damage can be visually indicated on a technical vehicle drawing.
All damage data is immediately linked to the vehicle and stored in the central file. Separate vehicle inspections are also possible when necessary.
Thanks to this digital approach, you always have a complete overview of the claims history of every vehicle. This increases transparency, reduces disputes with customers, and accelerates the processing of claims files.
Managing traffic fines can be particularly time-consuming, especially for dealerships and rental companies with a large fleet. Identifying drivers, forwarding the fine, and administrative processing often require a great deal of manual follow-up.
With integrations for automatic fine processing in ProPlanner, fines are automatically linked to the correct renter, driver, or contract holder. The system supports various types of violations, including parking fines, speeding violations, and GAS fines.
All relevant data is automatically retrieved from the contract file, significantly reducing manual checks. International fines can also be processed efficiently from the same workflow.
This saves you time, reduces the risk of errors, and ensures that fines are forwarded to the responsible driver faster and correctly.
Accurate price calculation is essential for profitable operation. When rates are managed manually, the risk of errors and loss of revenue increases.
ProPlanner features a comprehensive pricing engine that allows you to centrally manage the entire rate structure. Rates can be linked to vehicle categories, rental types, fleets, contract terms, and other parameters. For every reservation or rental, the system automatically calculates the correct price based on predefined rules. As a result, all employees work with the same rate structure, and discrepancies are avoided.
This automated price calculation ensures greater control, a consistent customer experience, and fewer subsequent administrative corrections. Moreover, price management remains simple, even for organizations with complex rental or mobility models.
No two dealerships operate exactly the same. Therefore, standard software does not always align with existing processes, workflows, or customer communication.
ProPlanner is a flexible and modular platform that can be fully tailored to the structure and needs of your organization. You choose which modules, functionalities, and integrations to use, ensuring the software aligns perfectly with your daily operations.
Additionally, you can manage communications such as emails, documents, contracts, and customer messages in your own corporate style. This ensures that every interaction with customers remains recognizable and professional.
Thanks to this flexibility, you combine the power of standardized software with processes tailored to your dealership. This way, you invest only in functionalities that actually contribute to efficiency, growth, and customer satisfaction.
Frequently Asked Questions by OEMs
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For OEMs, rolling out new software without disrupting dealers' daily operations is often a challenge. Dealers are already investing in Dealer Management Systems (DMS), accounting software, and planning solutions. A mandatory system switch often leads to resistance, additional costs, and complex implementations.
ProPlanner has been developed to integrate seamlessly with existing dealer software. Via API connections and standard integrations, the platform automatically exchanges data with DMS and accounting software , as well as workshop planning tools. This allows dealers to continue working with their familiar systems, while all relevant mobility data becomes centrally available to the OEM.
This integrated approach prevents duplicate data entry, reduces administrative errors, and improves data quality across the entire dealer network thanks to central fleet management . Additionally, as an OEM, you maintain a uniform process for demo cars , replacement vehicles , subscription plans , rental activities , and other mobility services .
In this way, ProPlanner combines local flexibility for dealers with central control, reporting, and governance for the manufacturer. The result is a smoother digital transformation without a major impact on existing dealer processes.
OEMs operating in multiple countries need software that accounts for local differences without losing control of the international network. Different languages , currencies , legislation, and operational processes often make a global implementation complex.
ProPlanner is designed for international automotive organizations and supports multilingual environments, different time zones, multiple currencies, and complex organizational structures . This allows OEMs to roll out the same mobility processes across different markets, while local dealers work in their own language and context.
The platform supports central configuration and reporting , enabling headquarters worldwide to maintain insight into their network performance. At the same time, local processes remain flexible enough to meet regional market conditions and operational needs.
Thanks to this scalable architecture, ProPlanner is suitable for international dealer networks, importers, mobility programs, and OEMs that want to consistently implement their mobility strategy across multiple countries and brands.
One of the biggest challenges for OEMs is collecting consistent data from various locations, countries, and dealers. Without a central overview, it becomes difficult to compare performance, optimize mobility programs, and make strategic decisions.
ProPlanner offers comprehensive dashboards , management reports , and real-time analyses that allow you to monitor the activities of your entire dealer network via central fleet management . You gain insight into vehicle usage, occupancy rates, reservations, contracts, replacement car programs, demo car management, and other mobility services .
With powerful filter options, you can easily analyze data by brand, region, dealer, location, or country. This allows you to discover trends, bottlenecks, and opportunities that often remain hidden in separate systems. Furthermore, historical data enables benchmarking and performance comparisons over longer periods.
This data-driven approach helps OEMs increase operational efficiency, improve the adoption of mobility services, and make better-informed strategic decisions. From a single central environment , you maintain full control over a complex network of dealers and partners.
The automotive sector is evolving rapidly. New mobility concepts such as subscription models , carsharing, flexible lease formulas, and connected services require software that can grow with future strategies. OEMs want to invest today in a platform that remains relevant tomorrow.
ProPlanner is built as a modular and scalable mobility platform . New functionalities , workflows, countries, business models, and mobility services can be easily added without disrupting existing processes. As a result, the platform supports both current operations and future growth plans.
OEMs use ProPlanner for demo and replacement vehicle management , but can later expand the platform to car rental , short-term leasing , vehicle subscriptions, fleet management, or other innovative mobility services. Thanks to the flexible architecture, the system continues to align with changing market needs.
This future-oriented approach offers the assurance that your mobility software is not limited by today's strategy. ProPlanner grows with your organization, your dealer network, and the mobility expectations of the coming years, regardless of the size or complexity of your international operation.
Also read our blog post about best practices for car subscriptions at car dealerships .
Frequently asked questions regarding the scalability of ProPlanner
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International growth brings more challenges than just additional vehicles or branches. As your organization expands into new regions or countries, the complexity of fleet management, reservations, contracts, administration, and reporting also increases. Many companies find that existing systems are insufficiently scalable, leading to data silos, inefficiencies, and a loss of control.
ProPlanner has been developed as a scalable mobility platform that grows with your organization, starting from a small fleet. You can easily add new locations, users, vehicles, brands, and mobility services within the same central environment. This allows you to maintain a single standardized workflow, regardless of how many locations or countries you manage. You only pay for what you use.
In addition, ProPlanner helps not only support growth but also make it more efficient. By automating processes, providing real-time insights, and centralizing administrative tasks, teams can manage more vehicles and activities without additional operational pressure. Availability, costs, utilization, contracts, and performance remain clearly accessible from a single platform.
This is how you create a scalable foundation for international expansion, while maintaining control over processes, data, and costs. ProPlanner not only supports growth but also helps you keep that growth profitable and manageable.
When mobility companies, car dealers, rental companies, or OEMs grow internationally, a tension often arises between local autonomy and central control. Each new location brings additional processes, users, vehicles, and reporting requirements.
ProPlanner supports international growth by centrally managing all mobility activities within one integrated platform. Vehicles, contracts, reservations, users, and locations are synchronized in real time, ensuring you always have access to up-to-date and reliable information.
Thanks to the flexible organizational structure, local teams can work independently, while management and headquarters maintain insight into performance across all countries and branches. This makes it easier to standardize processes, compare performance, and make strategic decisions based on uniform data.
In addition, ProPlanner supports various languages, currencies, and complex organizational structures . This ensures the platform remains usable, regardless of the size of your network or the markets in which you operate.
For organizations that want to grow internationally without losing control over their fleet and mobility activities, ProPlanner offers a future-proof and scalable solution.
Managing multiple branches quickly becomes complex when vehicles, contracts, employees, and customers are spread across different systems. Without a central structure, there is a risk of fragmented data, inefficient processes, and limited reporting capabilities.
ProPlanner is specifically designed for centralized fleet management in organizations with multiple locations, departments, brands, business units, or countries. You manage all locations through a single central environment, while users only have access to the information relevant to their role or location.
At the same time, management maintains a complete overview of the entire organization, including vehicle availability, utilization rates, contracts, claims management, and operational performance. When opening new branches, implementing reorganizations, or merging companies, the organizational structure can be easily adjusted without loss of historical data.
This approach creates a single central source of truth within your organization. As a result, you improve collaboration between branches, increase efficiency, and maintain control over both local and international activities. Whether you manage five, fifty, or hundreds of locations, ProPlanner offers the flexibility to centrally manage your entire mobility organization.
Many organizations seek fleet management software that is not only suitable for their current fleet but also supports future growth. As the number of vehicles, locations, and users increases, scalability becomes a crucial factor.
ProPlanner supports both small fleets and large international fleets with thousands of vehicles. The platform enables flexible organization of vehicles into various pools, categories, regions, or business units, depending on your organization's structure.
You decide which branches, departments, or employees have access to specific vehicles. This allows you to maintain control over availability, usage, and allocation, even within complex organizational structures.
New vehicles, locations, or mobility services can be added without modifying existing processes. As a result, the platform remains clear and organized, even as your fleet grows or evolves.
With real-time insight into vehicle usage, availability, contracts, and performance, ProPlanner offers a scalable solution for professional fleet management, regardless of the size of your fleet.
For OEMs and importers, rolling out uniform processes within a network of independent dealers is often a challenge. Local entrepreneurs want to maintain their flexibility, while headquarters requires consistent data, reporting, and operational control.
ProPlanner makes it possible to implement central policies , workflows, and reporting standards across the entire network. At the same time, dealers remain responsible for their daily operations, reservations, and customer relationships.
Through extensive role and permission structures, you determine which users have access to specific data and functionalities. This ensures sensitive information remains protected, while management has real-time insights into vehicle availability, utilization rates, performance, and operational results.
Bringing all data together in one central environment creates a uniform way of working across different brands, regions, and branches. This increases efficiency, improves vehicle utilization, and supports strategic decision-making.
In this way, ProPlanner combines the best of two worlds: central control for OEMs and importers, combined with sufficient autonomy for local dealers.
Without up-to-date information, it is difficult to deploy vehicles optimally and make quick operational decisions. Therefore, more and more organizations are looking for software that provides real-time insight into their entire fleet.
ProPlanner centralizes all mobility data in one user-friendly platform. This gives you immediate insight into vehicle availability, reservations, contracts, occupancy rates, claims, operational costs, and performance. Because all data is updated automatically, employees always work with up-to-date information. This reduces errors, prevents double bookings, and makes it easier to deploy vehicles more efficiently.
In addition, dashboards and reports provide in-depth analyses of usage patterns, profitability, and operational performance. This enables managers to adjust course more quickly and make better-informed decisions.
For organizations that want to manage their fleet professionally, real-time fleet insight forms an important basis for cost control, efficiency improvement, and higher customer satisfaction. ProPlanner delivers these insights from a single central environment.
Many companies already possess an extensive IT landscape comprising ERP software, DMS solutions, accounting platforms, telematics, and other business applications. New software should not replace these existing investments but must integrate seamlessly with them.
ProPlanner is designed as an open platform with extensive integration capabilities via APIs and standard connections. As a result, the system can be linked to, among others, dealer management systems (DMS), ERP solutions, CRM platforms, accounting software, payment platforms, telematics systems, and other business applications.
These integrations ensure that data is automatically exchanged between systems. As a result, you avoid duplicate entry, reduce errors, and improve the quality of your data.
Moreover, your existing software landscape is retained, while ProPlanner acts as the central platform for mobility management. By continuously investing in new and country-specific integrations, the platform remains aligned with local markets, regulations, and business processes.
The result is a more efficient digital infrastructure in which all systems work together optimally.
Traditional fleet management software typically focuses on basic functionalities such as vehicle registration, maintenance planning, and fleet tracking. For organizations that offer multiple mobility services or manage complex organizational structures, these solutions often fall short.
ProPlanner goes beyond classic fleet management and was developed as a complete mobility platform. In addition to fleet management, the platform also supports demo cars, replacement cars, car rental, short-term leasing, car subscriptions, carsharing, and other mobility services within one integrated environment.
Thanks to nearly twenty years of experience in the automotive sector, ProPlanner understands the specific challenges of car dealers, rental companies, importers, and OEMs. This expertise translates into practical workflows, in-depth automation, and extensive reporting capabilities.
In addition, ProPlanner distinguishes itself through its scalability, multi-company structure, integration capabilities, and customization options. Organizations can centralize their processes without losing flexibility and grow without having to replace their software again.
In short: ProPlanner is not a classic fleet management tool, but a complete mobility solution for organizations that want to digitize, optimize, and grow internationally.
Frequently asked questions about company structures in ProPlanner
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Organizations with multiple locations often face the same challenge: how do you maintain control over vehicles, reservations, contracts, and users without working with separate systems for each location? As soon as information becomes scattered across various tools, Excel files, or departments, the risk of errors, duplicate work, and limited reporting increases rapidly.
ProPlanner was specifically developed for organizations with multiple branches, business units, brands, and departments. You manage all locations from a single central environment , while users only have access to the information relevant to their role, branch, or responsibilities. At the same time, management maintains a complete overview of the entire organization.
Adding new locations, restructuring departments, or merging companies is done without loss of historical data or disruption to existing processes. As a result, your mobility management remains scalable, even as your organization grows or evolves.
Thanks to real-time reporting , central vehicle planning , and a flexible organizational structure, everyone has access to the same reliable information. This creates a single central source of truth for your entire fleet, regardless of the number of locations you manage.
Much fleet management software is designed for a single location or a simple organizational structure. For dealer holdings, rental groups, OEMs, and mobility providers, this is often insufficient. They need to manage multiple brands, departments, vehicle categories, and user groups within one central environment .
ProPlanner has been developed for complex organizations that require both central control and local flexibility. The platform supports extensive rights structures, multiple locations, various business entities, and diverse mobility services within a single integrated system.
While traditional fleet software focuses primarily on vehicle management, ProPlanner combines reservation management, contract management, rental processes, demo car management, replacement vehicles, short-term leasing, subscription models, and reporting. As a result, all mobility activities are managed in the same way.
With nearly twenty years of experience in automotive software, ProPlanner understands the operational challenges of complex organizations. This expertise translates into flexible configurations, extensive integration capabilities, and scalable processes.
The result is a platform that not only supports your current organization but also lays the foundation for further growth, digitalization, and international expansion.
Many automotive groups combine various brands, subsidiaries, dealerships, rental activities, or mobility services within a single organization. This often creates a need for central software that provides an overview without restricting the autonomy of individual entities.
ProPlanner is designed as a multi-company platform and supports multiple brands, business units, companies, and legal entities within the same environment. You manage all activities centrally, while processes, reporting, and user rights can remain perfectly separated where necessary.
In this way, a dealer holding company can manage various car brands within a single system. Rental activities, replacement vehicles, demo cars, and other mobility services are centralized, while each entity retains its own reporting, workflows, and operational processes.
This structure prevents data silos and ensures that management always has access to reliable, uniform information across the entire organization. At the same time, sufficient flexibility is maintained for local teams and individual business activities. As a result, ProPlanner offers the ideal combination of centralization, control, and operational freedom for dealer holdings, OEM programs, and mobility groups.
As an organization grows, it becomes increasingly difficult to compare the performance of different branches and make timely adjustments. Information is often scattered across spreadsheets, local systems, or separate reports, causing decisions to be made based on incomplete data.
ProPlanner brings all operational data together in one central platform. Through real-time dashboards , you gain insight into vehicle availability, reservations, contracts, occupancy rates, claims management, costs, and performance of every branch.
Managers can easily compare regions, brands, departments, or business units. As a result, performance differences become visible more quickly, and operational improvements can be implemented faster.
Because all locations work with the same data, uniform reporting is created across the entire organization. Furthermore, historical analyses and real-time insights help detect trends and optimize vehicle utilization.
With ProPlanner, you replace separate reports and Excel files with a single central source of truth that provides reliable management information for both operational and strategic decision-making.
For OEMs and importers, rolling out a consistent mobility policy across a network of independent dealers is often a challenge. Local branches want to retain the freedom to manage their daily operations, while headquarters requires uniform processes, reliable data, and central reporting.
ProPlanner enables the implementation of central policies , workflows, and operational standards across the entire dealer network. Dealers remain independently responsible for their reservations, vehicles, and customers, while all activities run within predefined processes.
Thanks to advanced roles and permissions structures, the OEM retains full control over data, reporting, and governance. Real-time dashboards provide insight into vehicle availability, utilization rates, contracts, claims, and operational performance across all locations.
This centralized approach increases vehicle utilization, improves data quality, and ensures a uniform customer experience across the entire network. At the same time, sufficient flexibility remains available for local entrepreneurs.
In this way, ProPlanner helps OEMs and importers combine the benefits of central management with the power of local entrepreneurship, without compromising on control, transparency, or growth opportunities.